ONLINE QUEUING FOR LONG AND SHORT LINES
Here you will find two online queuing systems designed for both regular and long lines. One queuing system, QBright, is made for small businesses where people are called in by name, like barber shops and walkin clinics. The other, QCrowds, is a virtual queueing platform that also counts occupancy and is intended for long lines like fast moving lines outside events, night clubs, and busy restaurants. Together these applications provide virtual queuing solutions for all types of lineups.
A LOT of FEATURES
The online queuing system let's you call customers one at a time into appointments. Customers who do not arrive on time can be put on 'hold' and then called into an appointment when it is their turn. Customers can also be called into an appointment before it is their turn when needed, and customers who do not have a phone can add themselves to the queue from a kiosk. Customers are notified of their progress in the queue with SMS messages and they can check it online at any time using a web app. Many other features make this the best queuing system for businesses like walkin clinics, barber shops, and restaurants.
ONLIE QUEUING WITH OCCUPANCY COUNTING
We also offer an online queuing application for long lines, such as fast paced lines outside events and nightclubs. The application can also keep track of the number of people entering the premise and whether the establishment has reached capacity. Customers can book a spot in line online and then monitor their place in line on their phone. The system can let customers to schedule an appointment or add themselves to the end of a first come first serve lineup. To facilitate fast moving lines, customers can be called in small groups rather than individually.
MULTIPLE WAYS TO KEEP CUSTOMERS INFORMED
The Online Queuing apps can communicate with customers using a web application, SMS, and push notification. The web application is able to update customer positions and wait times automatically, so customers do not need to reload it manually. When using the web app, customers can do various operations such as check their position relative to your business on a map, or rebook an appointment with you.
PRICING
You can try the online queuing systems for free. Subscriptions inexpensive, starting at just $19.95 a month. You get a 30 day money back guarantee, and you can cancel the subscription at any time. Additionally, when you subscribe you will receive $25 dollars in SMS credits every month, which you can use at any time.
Summary of Features
Can be used across multiple devices - Multiple employees can use the app at the same time, so you can use it at multiple entrances to a building, or use it to call people into an appointment from a back office while an administrator at the front can call them in.
With QCrowds, the queue management system can be used in conjuction with an occupancy counter. Customers can see if your place of business is full to capacity online, and if so join a virtual queue.
Customers can see their place in line on an app that is updated in real time so that they can wait wherever they like.
With QCrowds, customers can join the line anonymously and then simply present a barcode at the entrance to enter the place of business. With QBright you can require customers to enter their name and phone number to join the line and then call them into an appointment by name.
Customers can join the virtual waiting list online, by using a kiosk, or by calling your business.
When not using the web app, customers can receive updates of their place in line by SMS or push notification.